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Our new phone system allows you to:

  • book, change, or cancel routine appointments.
  • access your appointments 24 hours a day.
  • bypass the queues and experience a swift booking process.

Using the system:

  1. Please call the practice on the usual number: 01298 812 725.
  2. You will be asked whether you wish to book, change, or cancel a routine appointment - if so press 1.
  3. If you have an urgent, or any other query, press 2.
  4. By pressing 1 you will access a automated system that will ask for your a) date of birth, and b) phone number.
  5. From here the automated system will guide you through the options available, giving you a choice of GP or date/time to suit.

Please note, telephone appointments with a GP must booked with a medical receptionist direct by pressing option 2 when you first call in.


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