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High Peak GP Practice Enhanced Access Survey 

June 2022

Practices within the High Peak have, for a number of years, been providing extra surgery hours outside of standard practice hours. Some of these hours have been solely for the use of a practices patients and some have been available to be booked by any of the 8 High Peak practices patients (listed below).

From October 2022 the Government is planning to change how we provide these hours, and enhanced access appointments need to be provided from 6:30pm - 8pm Monday to Friday (not including bank holidays) and from 9am -5pm Saturdays. All these appointments will be available for anyone who is registered with one of the 8 High Peak Practices to book.

Please can we ask our patients to take the time to fill out the below survey to give an us an insight into the types of appointment you would like to be able to book in these times. 

Patient Enhanced Access Survey - click here

If preferred paper copies of this survey will be available at the surgery reception from tomorrow 21st June 2022. 

Many Thanks for your time. 


An important message for our patients using Patient Access

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.


** Do you want to opt out of data sharing?**

June 2021

Dear patients,

NHS Digital has been directed to collect, process, analyse and disseminate general practice data to support the purposes set out in the GP Data for Planning and Research Direction 2021. This is a national initiative, and from July 1st 2021, patient data will be extracted from GP sysems on a daily basis; data will be encrypted in transit and pseudonymised.

As this is a statuatory obligation, practices are legally obliged to share this data, unless patients have opted out of having their data shared. If you as a patient want to opt out of your data being shared, apart from information used for your direct care, you have the option of registering a Type 1 Opt-out or a National Data Opt-out, or both.  

If you wish to register your opt out choice, please use the following link:

Make your choice about sharing data from your health records - NHS (www.nhs.uk)

Alternatively you can email the practice at admin.thornbrook@nhs.net for a copy of the Type 1 Opt-out form, or collect one from reception.


Information for those who have received an invite to book their COVID-19 vaccination

Please read the following letter with further information on what to expect when you attend for your vaccination:

Covid Vaccination Invitation letter

Please read the following patient information leaflet provided by Public Health England; Covid-19 Vaccination: A guide for older adults

Click on the link below to open the document:

Covid-19 Vaccination: A guide for older adults

Please do not contact the practice if you have not received an invite to book your appointment. You will be contacted in due course. Thank you.


ANNUAL INFECTION CONTROL STATEMENT 19 - 20

 

 

This practice is committed to the control of infection within the building and in relation to the clinical procedures carried out within it. This statement has been produced in line with the Health and Social Care Act 2008 and details the practice’s compliance with guidelines on infection control and cleanliness between the dates of 1st August 2019 and 31st July 2020

Infection Control Statement 2020


***Changes to patient access to online GP services****

Access to your patient record is available from 1st April 2020 via Patient Access, therefore we would like to encourage all current Patient Access account holders to complete the following form:Application form for online patient access

Please bring the completed form to the surgery with 1 photo ID and 1 proof of residency i.e. a passport and utility bill form of ID before 27th March 2020 to continue to have access to your account in line with the new guidelines. If you have no photo ID please bring in 2 proof of residency documents (mobile phone bills will not be accepted).
Please read the following information leaflet before completing your application form.
If we do not receive a completed form of ID by the 1st September 2020 your access to Patient Access will cease until we receive relevant documentation.
If you are housebound and have a Patient Access account please contact the surgery.
If you wish to create a proxy access account for someone age 13 or over please request a proxy access application form from reception in person or email admin.thornbrook@nhs.net
You can visit the surgery between 08:00-18:00 Tuesday, Wednesday and Friday each week and between 08:00-20:00 Monday and Thursday each week to hand in the form and produce ID.
We would like to apologise for any inconvenience this may cause however patient confidentiality is paramount and as a surgery we have take the decision that this is the safest approach in protecting your data as your data security is a priority to us.
We hope to keep the disruption to the online service as minimal as possible.  

 


Statement of Purpose

The practice GPs, Practice Nurses and support staff are all committed to providing a high quality, safe and effective primary care service within a suitable environment.  We aim to create a partnership which encourages patients and health care professionals to work together encouraging mutual respect, holistic care and continuous learning and training.

We are committed to improving clinical governance and evidence based practice and strives to provide monitored, audited and continually improving healthcare services.  We are focused on safeguarding both children and adults.

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