Appointments

circled_dayThe majority of the doctors’ appointments are be available on-the-day, via the Ask My GP system. This can be done:

  • On-line - Click here. Ask My Gp will be available from 5am - 2:30pm 
  • Over the phone or at reception.

After 2:30pm we ask that patients who believe their request to be urgent and require to be seen on the same day to ring us and we will triage and ensure those who need an appointment urgently are seen. 

When booking your appointment we ask for a brief history of your complaint so that we can best guide you to the most suitable appointment i.e. with a doctor or nurse, HCA, direct you to a pharmacy or other care setting

The request you send through on-line, or via telephone, will be dealt with directly by a clinician.  Reception staff have also been trained to direct your request to the most appropriate person and in many instances they will be able to assist with any queries which are related to:

  • Prescriptions
  • Hospital appointments
  • Blood tests, urine tests, X-ray results
  • Private medicals, insurance and medical reports
  • Sick notes

Chaperones

If you would like a chaperone present during your consultation, then please advise the receptionist when booking your appointment or when checking in. You may also ask the doctor during the consultation.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.  Patients who frequently do not attend their appointments may be removed from our list. For more details please read the "not attending for appointments" page.

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