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Welcome to Thornbrook Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Thornbrook Surgery welcomes new patients.   If you have moved into the area and wish to register at a GP surgery, please note Thornbrook Surgery is currently taking new patients onto its list.

The Thornbrook Values

Thornbrook Surgery places patient care as its highest priority. 

To promote this aim we have developed the Thornbrook Values. 

Considerate

Accurate

Respectful

Empathetic

Our aim is to apply the Thornbrook Values to each action we carry out every day. 

Our values are what make us different.

Named GP

 

In accordance with current government requirements and our NHS contract all patients who are on our practice list prior to 1st April 2015 have been allocated a named accountable GP.

 

Newly registered patients will be allocated a named GP on registration.

 

 

You will have been allocated a named accountable GP who will be responsible for your overall care. You are still free to make an appointment with any GP at the practice.

 

If you have a preference as to which GP you are allocated, the practice will make reasonable efforts to accommodate your request. If you wish to know which GP has been allocated to you, please ask at your next visit. There is no need to telephone the surgery to ask for this information as it does not affect who you will see when you visit the surgery.

 

 If you are 75 and over you will have already been allocated and informed about your named GP.

Making our computer systems work for you - This is Thornbrook Surgery’s statement of intent to commit to the work we will be carrying out on our computer system. 

Thornbrook Surgery is committed to developing its computer system in a way that makes it compatible with the NHS system and more easily accessible to patients. Already for those patients who have registered for the services, you are able to book appointments and order prescriptions on-line. If you want to offer feedback to the surgery you can do this on the website at the “contact details” section. Three recent developments, that we have worked on and will continue to do so, are outlined briefly below:

 Thornbrook currently ensures that daily updates to relevant patients are made to the Summary Care Records.

  • To ensure medical data relating to newly registered patients is available promptly, Thornbrook operates a facility where if compatible with another surgeries computer system patient records can be transfered quickly in a safe and encrypted way.
  • Patient access to their GP record. The practice currently offers this system for medication.  The practice has a timetable in place to extend the range of information available in this format. 
  • By 31 March 2015 you will be able to access details about not only your medication, but allergies and adverse reactions, via your computer record.

 

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
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